Question 1

What areas do you cover?

Accepted Answer

We cover Berkshire and adjoining Surrey — including Reading, Slough, Bracknell, Maidenhead, Newbury, Windsor, Wokingham, Ascot, Sunninghill, Virginia Water and Sunningdale, plus surrounding districts.

Question 2

Are your cleaners insured and vetted?

Accepted Answer

Yes. Every team member is fully insured under public liability cover and DBS-checked before working in any client home or premises.

Question 3

Do I need to provide anything?

Accepted Answer

No — we bring all our own products and colour-coded equipment. If you would prefer we use a specific product on a delicate surface, just let us know.

Question 4

Is there a minimum contract?

Accepted Answer

No. Regular cleaning has no rigid lock-in — you can adjust frequency or pause with reasonable notice. Commercial contracts are reviewed regularly and flex with your needs.

Question 5

How do I get a price?

Accepted Answer

Request a free, no-obligation quote via our quote form, or book online and see service options directly. Quotes are fixed and transparent — we never use pressure pricing.

Question 6

Can I book online?

Accepted Answer

Yes. Use the Book Online flow to choose a service, your area and a date and time, and submit your details for confirmation.

Question 7

What payment do you accept?

Accepted Answer

Payment details are confirmed with your quote or booking. We provide clear pricing up front with no hidden call-out fees.

Question 8

Do you offer a guarantee?

Accepted Answer

End of tenancy cleans include a 72-hour re-clean guarantee: if a cleaning point is flagged at check-out within 72 hours, we return and put it right free of charge. All services are backed by our quality-check process and welcomed feedback.

Frequently asked questions

Your questions, answered

Ready for a cleaner, fresher space?